{"id":7299,"date":"2022-06-28T10:08:43","date_gmt":"2022-06-28T10:08:43","guid":{"rendered":"https:\/\/skin.club\/community\/assistance\/"},"modified":"2024-09-11T15:23:24","modified_gmt":"2024-09-11T15:23:24","slug":"soutien","status":"publish","type":"page","link":"https:\/\/community.stage.jamson-sc.dev\/fr\/soutien","title":{"rendered":"Support"},"content":{"rendered":"

Comment contacter le support<\/h2>\n

Dans notre communaut\u00e9, nous avons un service client tr\u00e8s utile. Il est extr\u00eamement important dans le monde num\u00e9rique. Notre d\u00e9partement d\u2019assistance fonctionne 24h\/24 et 7j\/7, tous les jours. Il est imp\u00e9ratif de r\u00e9pondre rapidement \u00e0 vos questions. <\/strong><\/p>\n

Si vous souhaitez l\u2019utiliser, suivez quelques conseils simples qui am\u00e9lioreront l\u2019efficacit\u00e9 de notre service.<\/p>\n

    \n
  1. Important.<\/b> Plus vous nous fournissez d\u2019informations utiles, plus il est facile de r\u00e9soudre votre probl\u00e8me.<\/li>\n
  2. Ne jamais.<\/b> Ne dupliquez pas vos demandes. Si nous ne vous r\u00e9pondons pas imm\u00e9diatement, veuillez patienter. Ne nous r\u00e9\u00e9crivez pas pour poser la m\u00eame question. Attendez une r\u00e9ponse. <\/li>\n
  3. Rappelez-vous.<\/b> Nous avons des conditions d\u2019utilisation de notre service https:\/\/skin.club\/en\/tos<\/a> et si vous les enfreignez, nous ne pourrons malheureusement pas vous aider. <\/li>\n<\/ol>\n

    Vous avez deux fa\u00e7ons de contacter notre support<\/h2>\n
      \n
    1. Ouvrez votre service de messagerie et contactez-nous \u00e0 help@skin.club<\/a><\/li>\n
    2. Ouvrez SKIN.CLUB et connectez-vous avec votre compte Steam. Ensuite, vous verrez sur le c\u00f4t\u00e9 droit de notre site un formulaire de contact sp\u00e9cial. C\u2019est un formulaire de support. <\/li>\n<\/ol>\n

      \"\"<\/p>\n

      Informations importantes<\/h2>\n

      Vous ne pouvez contacter notre support que via le formulaire de support sur notre site SKIN.CLUB ou par email \u00e0 help@skin.club. N\u2019utilisez jamais : Steam, Discord, FB, etc. en message priv\u00e9. Seul notre formulaire de support est fiable et adapt\u00e9. <\/p>\n

      Un grand nombre de personnes envoient des messages priv\u00e9s \u00e0 des contributeurs\/cr\u00e9ateurs de contenu\/autres b\u00e9n\u00e9voles pour des probl\u00e8mes de support. Ne le faites pas, s\u2019il vous pla\u00eet. Les b\u00e9n\u00e9voles de SkinClub ne sont pas nos employ\u00e9s. Ils ne peuvent pas vous aider avec les tickets de support et les rapports. <\/p>\n","protected":false},"excerpt":{"rendered":"

      Comment contacter le support Dans notre communaut\u00e9, nous avons un service client tr\u00e8s utile. Il est extr\u00eamement important dans le monde num\u00e9rique. Notre d\u00e9partement d\u2019assistance fonctionne 24h\/24 et 7j\/7, tous les jours. Il est imp\u00e9ratif de r\u00e9pondre rapidement \u00e0 vos questions. Si vous souhaitez l\u2019utiliser, suivez quelques conseils simples qui am\u00e9lioreront l\u2019efficacit\u00e9 de notre service. […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7299","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSupport - CS2 & CS:GO Articles, News, Events | Skin.Club Community<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - CS2 & CS:GO Articles, News, Events | Skin.Club Community\" \/>\n<meta property=\"og:description\" content=\"Comment contacter le support Dans notre communaut\u00e9, nous avons un service client tr\u00e8s utile. Il est extr\u00eamement important dans le monde num\u00e9rique. Notre d\u00e9partement d\u2019assistance fonctionne 24h\/24 et 7j\/7, tous les jours. 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